Privacy Policy

This Privacy Policy describes how Averon, operating under the brand Nordwood Atelier (“we”, “us”, or “our”), collects, uses, and protects your personal data when you visit or make a purchase from www.nordwood-atelier.com.

We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Company Information

Registered Company Name: Averon
Webshop/Brand Name: Nordwood Atelier
Chamber of Commerce (KvK): 84894652
Registered Address: Gijsinglaan 540, 3026BK Rotterdam, Netherlands
Email: info@nordwood-atelier.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Information you provide directly

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)

b. Automatically collected data

  • IP address
  • Browser type and device information
  • Website usage data (via cookies and similar technologies)

c. Order information

  • Products purchased
  • Order history
  • Transaction details

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your order or inquiries
  • To provide customer support
  • To improve our website and services
  • To prevent fraud and enhance security
  • To comply with legal obligations

If you have opted in, we may also use your data for marketing purposes such as newsletters.

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contractual necessity (to fulfill your order)
  • Legal obligations (e.g., tax and accounting requirements)
  • Legitimate interests (e.g., improving services, fraud prevention)
  • Consent (for marketing communications and certain cookies)

5. Sharing Your Data

We only share your personal data when necessary, including with:

  • Payment providers (e.g., Shopify Payments, PayPal)
  • Shipping and logistics partners
  • IT and website service providers (e.g., Shopify platform)
  • Legal or regulatory authorities when required

We ensure that all third parties respect the security of your personal data.

6. International Data Transfers

As we may sell worldwide, your data may be transferred outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequate data protection decisions

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations (e.g., tax laws requiring retention of transaction records)

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at info@nordwood-atelier.com.

You also have the right to lodge a complaint with a supervisory authority, such as the Dutch Data Protection Authority.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze website traffic
  • Improve user experience
  • Provide personalized content and advertisements

You can manage your cookie preferences through your browser settings or our cookie banner.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no method of transmission over the internet is 100% secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@nordwood-atelier.com
Address: Gijsinglaan 540, 3026BK Rotterdam, Netherlands

By using our website, you acknowledge that you have read and understood this Privacy Policy.