Terms of Service

Welcome to Nordwood Atelier. These Terms of Service (“Terms”) govern your use of our website located at www.nordwood-atelier.com and any related services provided by Averon (“we”, “us”, or “our”).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

Registered Company Name: Averon
Webshop/Brand Name: Nordwood Atelier
Chamber of Commerce (KvK): 84894652
Registered Address: Gijsinglaan 540, 3026BK Rotterdam, Netherlands
Email: info@nordwood-atelier.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian
  • You have the legal capacity to enter into binding agreements

3. Products and Services

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

  • Products may vary slightly due to handcrafted or natural materials
  • We reserve the right to modify or discontinue products at any time without notice
  • Prices are subject to change without prior notice

4. Orders and Payments

When placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the chosen payment method

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Cancel orders in cases of suspected fraud or unauthorized transactions

Payments must be completed before orders are processed and shipped.

5. Shipping and Delivery

We ship primarily within Europe but may offer worldwide shipping.

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by carriers or customs
  • International orders may be subject to import duties and taxes, which are the responsibility of the customer

6. Returns and Refunds

Consumers in the European Union have the right to withdraw from a purchase within 14 days of receiving the goods, in accordance with EU consumer law.

To be eligible for a return:

  • Items must be unused and in original condition
  • Return requests must be made within 14 days of delivery

Refunds will be processed after inspection of returned goods. Shipping costs are non-refundable unless required by law.

7. Intellectual Property

All content on this website, including but not limited to:

  • Images
  • Text
  • Logos
  • Designs

is the property of Averon or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with the operation or security of the website
  • Attempt to gain unauthorized access to our systems

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the purchased product

Nothing in these Terms excludes rights that cannot be excluded under applicable law.

10. Warranty Disclaimer

Our products and services are provided “as is” and “as available” without warranties of any kind, except as required under applicable consumer protection laws.

11. Privacy

Your use of our website is also governed by our Privacy Policy. We process personal data in accordance with the General Data Protection Regulation (GDPR).

12. Governing Law

These Terms are governed by the laws of the Netherlands.

Any disputes shall be submitted to the competent courts of the Netherlands, unless mandatory consumer law provides otherwise.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: info@nordwood-atelier.com
Address: Gijsinglaan 540, 3026BK Rotterdam, Netherlands

By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.